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Service No
Service Date
Machine No./TAG No.
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Vendor 02
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SMS-2 FURNACE
SMS-3 LRF CONTROL ROOM
SMS-2 EAF-01 PLC CONTROL ROOM
Machine Type
Split AC
Make
BLUE STAR
Actual TR
11
Breakdown TR
5.5
Complaint Details
Nature of Complaint
Select Complaint
Cooling problem
Sound problem
Coil change
Water leakage problem
Priority
Critical
Medium
Normal
Problem Description
Summary
Previous Breakdowns
11
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Scheduled Due
2
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Material Used for Service
SL NO
MATERIAL
Qty.
Unit
A
Chiller, AHU, CT, Pump, Process Chiller
Total:
2
1
Chiller Bearing
2
10
nos.
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Time & SLA Calculation
First Response Time
Response Duration
Total Working Time
Closed On
Effective SLA Time
Total Minutes
Final SLA Duration
Total SLA Duration
Grand Total
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